Job Description

Intake Operations Representative (Asset Control Representative)

Fanatics Live and Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct-to-consumer eCommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.

We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

Position Overview:

The company's continued growth has brought us a unique opportunity to join our team as an Intake Operations Representative (Asset Control Representative). Reporting to the Manager of Asset Controls, the Asset Control Representative will be responsible for the daily operations of all vault operations. They will work in a team environment to accomplish team set goals by tracking, storing, and managing the assets we receive. This position is based in our Tigard, OR office. This position will be expected to work 4x10 hour day shifts between Friday-Monday.

General Responsibilities:

• Collaborate with internal teams to address and resolve complex challenges
• Work cohesively in a team setting to meet daily deadlines and ensure operational success
• Continuously seek opportunities to enhance day-to-day operations
• Manage special projects and urgent needs as they arise
• Oversee and safeguard high-value assets
• Ensure efficient inventory management
• Be adaptable to take on additional tasks as needed, with or without prior notice

Asset Control Representative Responsibilities:

• Accurately scan, receive, and log incoming mail, ensuring proper documentation under camera surveillance
• Process and categorize asset submissions based on client specifications
• Prepare items for imaging, including cleaning cards and removing packaging
• Operate imaging stations to capture standard-sized card images
• Utilize appropriate stations for imaging comic books and large items
• Re-image cards when necessary
• Crop, review, and upload/import images for accuracy
• Title vintage cards according to Fanatics Collect's established format
• Title modern trading cards following Fanatics Collect's guidelines
• Title Pokmon, Magic: The Gathering, Yu-Gi-Oh, and other trading card games according to Fanatics Collect's standards
• Curate and archive items for safekeeping
• Perform quality control and review of auction listings
• Reapply archival stickers to items as needed
• Facilitate transfers of items between locations
• Attach videos to Premier Auction listings for enhanced presentation

Qualifications:

Preferred:

• Experience or a strong interest in the trading card hobby
• Ability to commit to a schedule of 4x10-hour shifts (starting between 5 AM and 8 AM) from Friday to Monday
• Exceptional attention to detail and a commitment to accuracy
• Strong organizational skills with the ability to prioritize tasks effectively
• Adaptability and resilience in a fast-paced work environment
• Excellent multitasking ability
• Outstanding written and verbal communication skills
• Strong problem-solving abilities and a collaborative mindset
• Positive attitude with a focus on contributing to a healthy and motivating workplace culture
• Ability to work both independently and as part of a dynamic team
• Self-motivated, reliable, and dependable
• Willingness to learn and adapt to new software and tools
• Physical stamina to stand for extended periods
• Ability to adjust and move heavy objects as needed

Benefits:

We offer generous benefits including, but not limited to: 401(k), 401(k) matching, dental insurance, vision insurance, employee assistance program, flexible schedule, health insurance, life insurance, paid time off. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our company stronger. If you share our passion, please do not hesitate to apply. We are also happy to look into any ADA accommodation requests that may be needed.

Fanatics Collect is an equal opportunity employer. Must be able to pass relevant criminal background check if offered the job, however, we believe in second chance employment and encourage everyone to apply.

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