Service Writer Job at Express Employment, Evansville, IN

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  • Express Employment
  • Evansville, IN

Job Description

Job Description

Job Description

Top Job

Located in Evansville, IN

Salary: $20/hr

Job Description:

We are seeking a customer-focused and organized Service Writer to join a locally owned and operated outdoor power equipment dealership in Evansville, IN . This position offers an excellent opportunity to work in a fast-paced, team-oriented environment serving both residential and commercial customers. The ideal candidate will enjoy helping people, managing service orders, and keeping operations running smoothly in the service department.

Schedule:

Full-time, Monday - Friday, day shift (occasional Saturday hours during peak season)

Key Responsibilities:

  • Greet customers and assist with service inquiries in person, by phone, and via email
  • Create and manage work orders, documenting equipment details and repair requests
  • Communicate repair estimates, timelines, and status updates to customers
  • Coordinate with technicians to ensure efficient service scheduling and parts availability
  • Process warranty and recall work with manufacturers as needed
  • Maintain accurate service records and billing information
  • Order and verify necessary parts for repairs and service jobs
  • Support the front counter or parts department when needed
  • Ensure a clean, organized, and professional service counter area
Qualifications:

  • 2+ years of experience in customer service, service writing, or a related role (equipment, automotive, or powersports experience preferred)
  • High school diploma or equivalent required; technical or vocational training a plus
  • Basic understanding of outdoor power equipment or small engines preferred
  • Strong communication and organizational skills
  • Proficiency with computers and service management systems
  • Ability to multitask and work well in a fast-paced environment
  • Friendly, professional attitude and commitment to great customer service
Interview Right Now!

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today!

For more information, please visit our website:

Benefits Available to Eligible Express Associates:

  • Medical/Dental/Vision Plan
  • Direct Deposit
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Scholarship Program
  • Short-Term Disability
#3251OS

Express Office: Evansville

1100 Lincoln Avenue

Evansville, IN 47714

Job Tags

Full time, Temporary work, Part time, Work at office, Monday to Friday, Flexible hours, Day shift,

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